CANCELLATION
Order cancellation would be accepted only within 24 hours after the order is placed. Cancellation thereafter will be at the discretion of competent authority at LOOKVENUS.
For order cancellation, an email must be sent to lookvenuss@gmail.com with complete details of the purchase and the reason for cancellation.
EXCHANGE
Exchanges are not accepted. We do not offer exchanges on Skincare or Haircare items due to health reasons. Please make your selections carefully.
RETURNS
Returns are not accepted. We do not offer refunds on Skincare or Haircare items due to health reasons. Please make your selections carefully.
SHIPPING
All orders are shipped via a trackable shipping carrier (UPS, USPS, etc.). You will receive your product within 10 days.
Need help?
Email us lookvenuss@gmail.com for questions related to refunds and returns. (1-424-256-3800).